Your information is important to us. We try not to collect personal information from you but where we do, this notice seeks to explain how we process the information.
Our Guiding Privacy Principles:
- We try not to collect personal information if possible
- Where we do collect information, we stick to the minimum we can
- We try not to store information for any longer than is necessary
- We are clear and open when we collect your information and what we will use it for
- We do not share your information outside the Beacon Project
- You have lots of rights to ensure we meet all of the above commitments
Why do we use personal data?
We only collect personal data so we can provide you with the best experience on our website and to provide our services when you register with us.
Specific Purposes
- Better understand the needs of our service users and how we can improve our products and services
- Provide information which may be of interest to you about the Beacon Project
- Answer requests from service users or potential service users
- Respond to those that might be interested in working with Beacon Project
- Perform the activities required to run a compliant organisation
What information do we process?
We process only the personal information required to provide services to our users and potential users.
Categories of data processed
- Contact information, like Names, Email addresses and Phone numbers
- Anonymous information such as IP addresses and cookie preferences
How do we get permission to use your data?
We primarily rely on Consent to get your permission. There is an element of Legitimate Interest used when you choose to use our website or contact us by email.
Legal Basis
Where we collect personal information, we do so on the basis that you:
- have specifically consented or;
- have engaged with our website and have an interest in our services
If we do seek to collect personal information through our website on a form, we will be up-front, clear and open about this. We will make it evident when we are collecting personal information and will explain what we intend to do with it.
For how long will we keep your data?
We keep your data for the shortest time we can but in some circumstances we may need to retain some of that data in line with established good practice and legal requirements.
More on how long we keep data
When we do store information, we keep it for the following periods:
- Information about user identification and cookie preferences is usually retained for the duration of the browser sessions. Only in a few cases, the period extends to 28 days
- Information gathered on our website for the purposes of delivering our services is retained for 12 months from the date of consent being provided.
- Correspondence not relating to a contract will be retained for 1 year following its creation
- Other Information will be kept for periods as defined in our retention policies which can be provided on request
In order to maintain the accuracy and relevance of information, we perform checks every 6 months and this may include making contact with the subjects of the data to check details.
Where is the information stored?
Primarily, your data is kept online with reputable solutions providers.
More about where we store data
When you provide information, we will enter and store it in our online databases and use it to authenticate you and remember settings. When we store data, reasonable measures are taken to protect personal information from access by unauthorised persons.
Your information will be stored, archived and backed up as part of internal systems which are hosted by cloud service providers. We currently use the following technology providers:
- Infrastructure: Amazon Web Services (Eire/Netherlands) – Users, Site membership
- Productivity: Microsoft 365 (UK) – Customer contact details, email, general file storage
- Website Analytics: Google (UK) – Anonymised at source
- Hotjar Analytics: Hotjar – No personal data collected
We also use Cookies to store information on your own equipment to improve your experience of working on our website and software solutions.
What rights do you have over the data we use?
Your personal information is owned by you. If you have any questions or issues with the way in which we are using your data, you have rights over that data.
Your rights as the data subject
- You can ask to see what data we hold on you (right of access)
- You can ask for information to be corrected
- You can ask to receive a copy of the data we hold on you (right to portability)
- You can ask us to delete any information we have about you (right to be forgotten)
- You can object to the way in which we use your information
- You can complain to the supervisory authority (See ICO Site)
If you wish to enact any of these rights then you can do so by emailing
Who has access to your data?
As a principle, we do not share any of the personal information that we hold. However in the course of running our business, some data does get transferred outside of our organisation
More on where your data goes
- Aggregate information on the usage of our website will be passed to third parties (e.g. Google Analytics & Hotjar) but this will not include data that can be used to identify a natural person.
- Where we do collect personal information, this will be stored on the systems of our software cloud service providers in Amsterdam and Dublin We have checked and will continue to check that these providers implement appropriate security measures to protect this data.
Who can you contact for more information?
Cornwall and Isles of Scilly Local Enterprise Partnership, PO Box 723, Pydar House, Pydar Street, Truro, TR1 1XU. beaconproject@cioslep.com